Returns & Exchanges
At Wardrobes Direct, we want you to be completely satisfied with your storage solutions. If your purchase doesn't fit your space or meet your expectations, our streamlined return process ensures a hassle-free experience within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Carefully disassemble the wardrobe components and place them back into their original packaging to ensure they remain protected during transit.
- 3.Schedule a Pickup
Once your return is approved, we will coordinate a specialized furniture courier to collect the items directly from your home at a scheduled time.
- 4.Inspection and Refund
After our warehouse team inspects the returned goods for quality, your refund will be processed back to your original payment method within 5-7 business days.